Dedicated to protecting, promoting, and advocating for the rights of elderly individuals in our community. The Older People's Rights Service (OPRS) is a not-for-profit organization committed to safeguarding the dignity, respect, and rights of older adults. For over 15 years, we have been providing advocacy, support, and empowerment to seniors facing challenges related to their rights and wellbeing. Our vision is a society where all older people can live with dignity, free from discrimination, abuse, and neglect. We believe that age should never be a barrier to accessing services, justice, or opportunities in life. Our team consists of experienced advocates, legal experts, and social care professionals who work collaboratively to address the unique challenges faced by older adults in our community. OPRS offers a comprehensive range of services designed to support older adults in understanding and exercising their rights. Our legal team provides free initial consultations and representation in cases involving age discrimination, healthcare decisions, guardianship issues, and financial exploitation. We help older adults navigate the complex system of social care assessments, ensuring they receive appropriate support and services tailored to their needs. Our experts assist with benefits applications, pension issues, and provide advice on managing finances to protect against fraud and exploitation. We offer confidential support for those experiencing abuse, providing safety planning, intervention, and connection to specialized resources. We advise on tenancy rights, sheltered housing options, adaptations for accessibility, and help resolve housing disputes. For those experiencing cognitive decline, we provide guidance on powers of attorney, advance decisions, and community guardianship. Despite legal protections, older adults continue to face numerous challenges that affect their rights and quality of life: "Every day, approximately 1 in 6 older people experience some form of abuse. This devastating reality underscores the critical need for services like OPRS that stand up for the dignity and rights of our elderly population." Many older adults encounter unfair treatment in healthcare, employment, and services due to their age, limiting their opportunities and access. Seniors are often targeted by scams, fraud, and financial abuse by family members or trusted individuals, leaving them vulnerable. Ageism in healthcare can lead to inadequate treatment, misdiagnosis, and dismissive attitudes from medical professionals. Limited social connections, mobility constraints, and lack of accessible transport contribute to loneliness and diminished quality of life. Many older adults struggle with unsuitable living conditions, lack of accessibility modifications, and threats of homelessness. Increasing digitalization of services leaves many seniors unable to access essential resources without appropriate support. Knowledge is power. Understanding your rights as an older adult is the first step toward ensuring they are respected. Our service educates seniors about these fundamental rights: Every older person has the right to be treated with respect and dignity, free from humiliation or degrading treatment. Older adults have the right to make their own decisions about their lives, healthcare, finances, and living arrangements. Age should never grounds for discrimination. Everyone has the right to equal treatment regardless of age. Older adults have the right to personal privacy, including confidential medical records and personal space. All seniors have the right to live free from abuse, neglect, exploitation, and violence. Older people have the right to participate in society, community activities, and decisions that affect them. Real stories of how we've made a difference in the lives of older adults: At 78, Margaret was facing utility shutoff due to confusion about billing. Our advocates helped her understand the situation, connected her with financial assistance programs, and arranged for a local volunteer to help with monthly bill management. Margaret now feels secure and supported. After suffering a stroke, Robert had difficulty communicating his wishes about his care. Our team helped him create an advance directive and facilitated family meetings to ensure his preferences would be honored. Robert maintains independence and dignity in his living situation. When Elsie was denied a mobility scooter she desperately needed, our legal team helped her appeal the decision. After presenting medical evidence and advocating for her rights, the decision was overturned, restoring Elsie's independence and ability to participate in community life. Whether you need help yourself or are concerned about an older family member or friend, we are here to assist. All inquiries are handled with confidentiality and sensitivity. Our free, confidential helpline is available weekdays 9am-5pm. Phone: 0800-OLDER-HELP Text: 07700-900-OPRS For non-urgent inquiries: info@oprs.org Drop-in services are available at: 123 Elder Care Lane Community Center BuildingOlder People's Rights Service
About Our Service
Our Services
Legal Advocacy
Care Assessment Support
Financial Protection
Abuse Prevention
Housing Rights
Decision-Making Support
Current Challenges
Age Discrimination
Financial Exploitation
Healthcare Access
Social Isolation
Housing Insecurity
Digital Exclusion
Understanding Your Rights
Right to Dignity
Right to Autonomy
Right to Equality
Right to Privacy
Right to Safety
Right to Participation
Success Stories
Margaret's Story
Robert's Journey
Elsie's Victory
Get in Touch
Helpline
Email
In Person
