Overview
The Gujarat State Road Transport Corporation (GSRTC) is a stateowned public transport agency responsible for providing bus services across the state of Gujarat and to neighboring states. Established in 1970, GSRTC operates under the Ministry of Transport, Government of Gujarat. With a network covering more than 230 destinations, the corporation plays a pivotal role in connecting urban centers, rural communities, and pilgrimage sites.
GSRTCs mission is to deliver safe, reliable, and affordable transportation while supporting socioeconomic development. The corporation is known for its extensive route coverage, punctual services, and commitment to passenger comfort.
Services Offered
GSRTC runs a diversified portfolio of services to cater to different passenger needs:
- Ordinary (NonAC) Services: Economy buses that serve short and medium distances, ideal for daily commuters.
- AC Deluxe & AC Express: Airconditioned buses with reclining seats, suitable for longer journeys and interstate travel.
- Volvo & SemiSleeper: Premium coaches equipped with modern amenities, entertainment systems and enhanced safety features.
- Special Pilgrimage Tours: Dedicated services to major religious destinations such as Somnath, Dwarka, and Pavagadh.
- City & SubUrban Services: Urban routes in major cities like Ahmedabad, Surat, and Vadodara, operating at higher frequencies.
Tickets can be purchased at counters, via authorized agents, or online through the official GSRCT portal and mobile applications.
Fleet Details
GSRTC maintains a modern and diverse fleet to meet its operational objectives:
| Category | Number of Buses | Key Features |
|---|---|---|
| Ordinary (NonAC) | 2,800 | Diesel engine, 40seat capacity, basic amenities |
| AC Deluxe | 1,200 | Airconditioned, 30seat, cushioned seats, pushbutton lights |
| Volvo & Luxury | 250 | LED entertainment system, WiFi, biotoilets, reclining seats |
| Electric Buses (Pilot) | 12 | Zeroemission, charging stations at major depots |
The corporation is gradually phasing in electric buses and CNGpowered units to reduce carbon emissions and fuel costs.
Passenger Facilities
GSRTC focuses on making travel comfortable and convenient. Key facilities include:
- Online reservation and eticketing.
- Realtime bus tracking via mobile app.
- Free WiFi on select Volvo and premium services.
- Integrated ticketing system with state railway and airport services.
- Dedicated womens sections on longdistance buses.
- Wheelchairaccessible buses and lowfloor city buses.
- Clean, hygienic restrooms and drinking water at major terminals.
Key Initiatives & Achievements
Digital Transformation: Introduction of the GSRTC Smart Card for faster boarding, and a comprehensive mobile app for schedule, booking, and live tracking.
Other notable programs:
- Green Drive: Transition to CNG and electric buses, installation of solar panels at depots, and adoption of ecofriendly practices.
- Safety First Campaign: Installation of GPSbased monitoring, driver training modules, and emergency SOS features in the app.
- Skill Development: Collaboration with local institutes to train drivers, conductors, and support staff in customer service and technical maintenance.
- Rural Connectivity: Introduction of Janata services to connect remote villages with district headquarters at subsidized fares.
Contact & Useful Links
Head Office: GSRTC, M. G. Road, Ahmedabad, Gujarat 380009, India.
Phone: +917923216100
Email: info@gsrtc.in
Website: https://gsrtc.in
Mobile Apps: Available on Android Play Store and Apple App Store under the name GSRTC Official.
