CIT Queries Tilney

Welcome to the dedicated information page for CIT.Queries@Tilney.co.uk. This address is the primary contact point for clients, advisers and anyone with questions about Corporate Income Tax (CIT) services offered by Tilney. Below you will find everything you need to know to make the most of this channel from the type of enquiries we handle, to bestpractice guidelines for writing a clear request, and what you can expect after you hit send.

What is Corporate Income Tax (CIT)?

Corporate Income Tax is a levy imposed by governments on the profits earned by companies and other corporate entities. In the UK, the rate and rules are set by HM Revenue & Customs (HMRC). Tilney provides a full suite of services related to CIT, including:

• Preparation and filing of corporation tax returns (CT600).
• Tax planning to optimise the effective tax rate.
• Advice on tax implications of mergers, acquisitions and restructurings.
• Support during HMRC enquiries and investigations.
• Guidance on international tax issues such as transfer pricing and doubletax relief.

When to use CIT.Queries@Tilney.co.uk

The mailbox is intended for any query that relates to the above services. Typical scenarios include:

• Clarification on a recent corporation tax computation.
• Request for an estimate of tax liabilities for a forthcoming accounting period.
• Advice on the tax treatment of a specific transaction (e.g., asset disposal, loan restructuring).
• Help with locating supporting documentation required for a CT600 filing.
• Information about deadlines, extensions or penalties.

If your question is unrelated to corporate tax for example, personal income tax, pensions, or investment advice please use the appropriate Tilney contact address listed on our Contact page.

How to write an effective email

Providing the right information at the outset helps our team respond quickly and accurately. Follow these simple steps:

1. Subject line Include a clear, concise subject. Example: CIT query CT600 for FY 2024/25 XYZ Ltd.
2. Company details State the full legal name, company number and registered address.
3. Reference numbers If you have a client reference or previous correspondence ID, add it.
4. Specific question Phrase your query in one or two sentences. Avoid vague statements like I need help with tax.
5. Supporting documents Attach PDFs or spreadsheets that illustrate the issue (e.g., trial balance, draft CT600, contract excerpts).
6. Preferred response method Indicate whether you would like a reply by email, phone, or video call, and provide the best contact number and times.

Response times

We aim to acknowledge receipt of every email within 2 business hours. A detailed response will typically follow within 13 business days, depending on the complexity of the query and the volume of supporting material provided. In highvolume periods (e.g., yearend filing windows) response times may extend to 5 business days, but we will always keep you informed of any delay.

Data protection and confidentiality

All correspondence sent to CIT.Queries@Tilney.co.uk is processed in line with the UK GDPR and Tilneys internal privacy policies. We take the following steps to protect your information:

• Emails are routed through a secure, encrypted mail server.
• Only authorised tax specialists have access to the mailbox.
• Attachments are scanned for malware before opening.
• Personal and financial data are stored on encrypted drives with regular backup.

For a full description of how we handle your data, please review our Privacy Notice.

Commonly asked questions

1. Can I send a large Excel workbook as an attachment?

Yes, but keep the file size under 10MB. For larger datasets use a secure filetransfer service (e.g., WeTransfer, ShareFile) and include the download link in the email body.

2. What if I need an urgent answer?

Mark the subject line with URGENT and, if possible, follow up with a brief phone call to our CIT desk at +442055551234. We prioritize urgent matters that affect filing deadlines or potential penalties.

3. Do you provide advice on tax losses carried forward?

Absolutely. Include the loss figures and any previous relief claimed, and we will confirm the amount that can be utilised in the current accounting period.

4. How are fees calculated for additional advice?

Standard advisory work is billed at our agreed hourly rate, which is outlined in your service agreement. For routine queries we often provide a written response at no extra charge, provided the request falls within the scope of the existing engagement.

What not to send

To protect both you and Tilney, avoid sending the following through the CIT mailbox:

• Unencrypted files containing full bank account details or passwords.
• Physical documents these should be posted using secure courier services.
• Nontaxrelated requests (e.g., general investment advice, personal finance queries).

If you are unsure whether a document is appropriate, contact our support line first.

Alternative contact channels

If email is not convenient, you can reach the CIT team through:

• Phone: +442055551234 (MonFri, 08:3018:00)
• Secure portal: Log in to the Tilney client hub and submit a ticket under Corporate Tax.
• Live chat: Available on the Tilney website during business hours.

Closing notes

Using CIT.Queries@Tilney.co.uk gives you direct access to a team of experienced corporate tax specialists who understand the intricacies of UK tax law and the practical challenges faced by businesses today. By following the guidance above, you help us deliver timely, accurate and compliant advice that safeguards your companys financial health.

We look forward to assisting you with your corporate tax matters.